SALON MANAGER JOB – FLOOR MANAGER JOBS

SALON MANAGER

    RESPONSIBLE FOR EVERY ASPECT OF THE SALON BUSINESS ON A DAY-TO-DAY BASIS INCLUDING CLIENT SERVICE & SATISFACTION, STAFF / INVENTORY / RETAIL MANAGEMENT, SALON BUSINESS REVENUE, SALON HYGIENE, END TO END ACCOUNTING, BILLING OPERATIONS AND OPERATING COST OPTIMIZATION

KEY RESPONSIBILITIES

    • CLIENT SERVICE & SATISFACTION
      • EDUCATE CLIENTS ABOUT BEAUTY SERVICE OFFERING & PRODUCT LINE AVAILABLE FOR RETAIL PURCHASE
      • MAINTAIN AND CONSTANTLY REVIEW CLIENT SERVICE STANDARDS
      • RESOLVE CLIENTS’ CONCERNS OR COMPLAINTS AND PROVIDE OPTIMUM SOLUTION TO SATISFY THEM
    • STAFF MANAGEMENT
      • INSPIRE, GUIDE, TRAIN & DEVELOP STAFF MEMBERS
      • INFORM SALON EMPLOYEES ABOUT NEW PRODUCT, TRAINING, COMPANY POLICIES + PROMOTIONS, MANAGEMENT’S FEEDBACK, ETC
      • STAFF GRIEVANCE HANDLING, PERFORMANCE REVIEW OF STAFF, MONTHLY/WEEKLY MEETINGS
      • COMPLETING JOINING FORMALITIES OF ALL NEW JOINEES
    • SALON HYGIENE, CLEANLINESS & MAINTENANCE
      • ENSURESALON CLEANLINESS & MAINTENANCE. ENSURE THAT FACILITIES & EQUIPMENT ARE MAINTAINED ACCORDING TO COMPANY STANDARDS
      • REPORT & DOCUMENT ANY OBSERVED OR KNOWN SAFETY, HAZARDS, CONDITIONS OR UNSAFE PRACTICES & PROCEDURES TO MANAGEMENT IMMEDIATELY
    • RETAIL MANAGEMENT
      • MAINTAIN INVENTORY LEVEL & ACCOUNTABILITY SYSTEM FOR RETAIL & BULK PRODUCTS
      • MANAGE & ASSEMBLING OF DISPLAYS FOR PROFITABLE MARKETING & MERCHANDISING
      • COMPLETE OPENING AND CLOSING CASH HANDLING PROCEDURES, TO INCLUDE, BANKING AND DOING DEPOSITS EACH DAY

REQUIREMENTS

    • POST GRADUATE/GRADUATE / DIPLOMA IN MANAGEMENT/ CRM/ HOSPITALITY
    • MUST CURRENTLY BE A MANAGER AND SPENT AT LEAST 2 TO 4 YEARS OF EXPERIENCE IN RETAIL
    • MUST BE A GOOD PEOPLE MANAGER AND POSSESS ANALYTICAL SKILLS

Apply Here